Remote Administration - Check!
We use VNC connect to assist our end users and access network resources remotely. We needed a remote access tool to view our end users …
Starting at $3.39 per remote computer per month
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What is VNC Connect?
VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to. VNC® Connect covers a wide range of remote access…
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Popular Features
- Screen sharing (27)10.0100%
- Over-the-Internet remote session (29)9.191%
- Instant message (18)8.181%
- Initiate remote control from mobile (18)8.181%
Reviewer Pros & Cons
Pricing
Professional - Device Access
$3.39
Cloud
per remote computer per month
Enterprise - Device Access
$4.59
Cloud
per remote computer per month
Professional - Instant Support
$16.99
Cloud
per named technician per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.realvnc.com/en/connect/pric…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
VNC - Connect to you home/office PC from anywhere
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Features
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Product Details
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- Competitors
- Tech Details
- FAQs
What is VNC Connect?
VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to.
VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support.
VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support.
VNC Connect Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Centralized management dashboard
- Supported: Multi-platform remote control
VNC Connect Video
VNC Connect - Overview
VNC Connect Competitors
- LogMeIn Pro by GoTo
- TeamViewer
- AnyDesk
- BeyondTrust Remote Support (formerly Bomgar)
VNC Connect Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, French, German, Spanish, Portuguese |
Frequently Asked Questions
Reviewers rate Screen sharing highest, with a score of 10.
The most common users of VNC Connect are from Small Businesses (1-50 employees).
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Reviews and Ratings
(128)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
VNC Connect, a remote access tool, has proven to be a valuable solution for various user scenarios. Users have found that VNC Connect surpasses RDP connections in terms of remote access to branch computers, as it allows them to observe and learn from the actions performed by the IT department. It is also highly beneficial for sole proprietors who need to manage all aspects of their business remotely, including payroll processing, accounting, and document review for making business decisions. Additionally, VNC Connect is recommended for individuals who require easy access to their office computers while away from the office, enabling them to efficiently handle everyday tasks without relying on emails or instructions.
Organizations have embraced VNC Connect as a powerful tool for remote troubleshooting and support across different offices. It enables IT departments to resolve issues as if they were physically present in front of the computer. Likewise, it serves as a time-saving mechanism for providing fast and efficient support to end users throughout the organization, eliminating the need for technicians to travel between locations. RealVNC specifically addresses the challenge of monitoring advertisement players by allowing users to remotely view and control multiple screens from a single computer.
RealVNC is widely adopted by Computer Analysts working on an international platform, providing seamless access and support for authenticated machines on the network. Professional photographers utilize VNC Connect to conduct their business remotely by accessing their PC from an iOS device while traveling. For over 8 years, RealVNC has been a trusted remote access tool used across organizations to connect with servers and desktops, resulting in time savings and quicker issue resolution without requiring additional technicians.
The versatility of VNC Connect extends its usage beyond businesses. It serves as a convenient method for accessing office PCs remotely and facilitating local document printing while on the road. The compatibility of this software with various operating systems makes it accessible and versatile, ranging from older systems like Windows XP to the most modern ones. College campus staff rely on VNC Connect to provide efficient assistance to students during evenings and weekends, ensuring seamless access to computers. Additionally, small teams utilize this reliable remote support tool for troubleshooting issues both in-house and offsite.
VNC Connect has proven its worth during audiovisual events, enabling remote control of presentation laptops from a distant location. With its easy deployment, usage, and management, RealVNC Open 4.0 has been a preferred choice for over 8 years. Help Desk call centers benefit from VNC's lightweight package size and fast performance when remotely logging in and assisting users with software-related issues. Within organizations, VNC Connect is widely adopted by different personnel, ranging from IT department staff for remote access to engineers for collaborative tasks. It has also played a vital role during the pandemic, providing convenience and happiness to corporate users through screen sharing and remote support.
VNC Connect offers a powerful tool for various levels of users, allowing for quick and stealthy remote views and access. Users have found it particularly useful for managing home servers remotely, troubleshooting issues, and making necessary changes while away from home. It also enables organizations to connect to remote PCs in the field, facilitating centralized monitoring and operation of machinery spread across a large area.
Payment systems with Windows-based operating systems benefit from RealVNC's simple and easy remote support. The software's versatility extends to remote troubleshooting of servers and workstations, ensuring efficient issue resolution for users. Its compatibility with different operating systems, user-friendly interface, and stable performance make VNC Connect a widely used and highly recommended tool for remote access and control within organizations.
Individuals appreciate the convenience of controlling machines remotely using VNC Connect's iOS apps on their iPhones or iPads. Moreover, it serves as a preferred choice for connecting laptops to workstations while traveling due to its quickness, lightweight nature, and ease of use. In companies of all sizes, VNC Connect saves time and simplifies troubleshooting for IT departments with limited staff.
RealVNC stands out as a reliable solution utilized by small teams to troubleshoot issues for numerous users, both in-house and offsite. It offers an efficient method for accessing the main computer from other locations in web design companies, enabling easy updates to sites or hosting changes. Additionally, RealVNC is favored by Windows/Linux server administrators who require secure and efficient remote access for maintenance tasks on computers that are not constantly used.
Overall, VNC Connect is valued by users across industries and sectors for its ability to provide seamless remote access, efficient troubleshooting, and convenient remote support. With its wide range of applications and user-friendly features, it remains a go-to choice for those in need of reliable and versatile remote access solutions.
Versatile Solution: Users have found VNC Connect to be a versatile remote access solution, with multiple reviewers highlighting its ability to support multi-platform use and allow for remote connection to PCs and servers both within and outside the network.
Stable and Fast Remote Connection: Many users appreciate the stability and fast response of the remote connection provided by VNC Connect. They have noted that there is no lag, ensuring a smooth experience when accessing their remote machines.
Ease of Use: Reviewers have praised the simplicity and user-friendliness of VNC Connect. They have highlighted the simple website, installer, and minimal end user intervention required. The visually nice and unobstructed user interface makes it easy for users with varying levels of computer proficiency to understand and navigate.
Confusing User Interface: Many users have expressed frustration with RealVNC Connect's user interface, describing it as confusing and difficult to navigate. This has made tasks more challenging and time-consuming for some reviewers.
Difficult File Transfer: Numerous reviewers have reported that file transfer between computers using RealVNC Connect can be a cumbersome process. They have encountered difficulties in transferring files, experiencing slow speeds even with a fast internet connection.
Challenging New Computer Setup: Novice users, in particular, have found the setup process for new computers with RealVNC Connect to be quite challenging. This difficulty arises primarily from the firewall and router configuration requirements that need to be addressed during installation.
Based on user feedback, here are the three most common recommendations for VNC Connect:
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Users suggest purchasing the pro version of VNC Connect and trying out the trial version to determine the appropriate tier. This allows them to fully evaluate the features and capabilities before making a decision.
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It is recommended to compare VNC Connect with other remote desktop solutions to assess its value proposition, functionality, and cost-effectiveness. This helps users make an informed choice based on their specific requirements.
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Users advise reviewing all pricing options, including custom packages, and contacting RealVNC representatives for guidance. This ensures that users can explore the most suitable licensing plan for their organization.
These recommendations highlight the importance of exploring trial versions, comparing with competitors, and seeking guidance from RealVNC representatives when considering VNC Connect for remote access needs.
Attribute Ratings
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
November 01, 2021
Gets the job done
VNC Connect is used as a simple bare bones method to remotely access office PCs and for Sales to print documents locally when on the road. Controlling machines remotely using the iOS apps from iPhone or an iPad is very convenient. This program is quick, lightweight, and easy to use.
- Connects to other computers to perform a task remotely
- Remote access via mobile device
- Fast connection
- A fast internet connection is required for VNC to work smoothly
- Initial setup is a little complex
- Connecting to a machine with multiple connected monitors is difficult to scale
December 06, 2019
VNC Connect Review
VNC Connect is a solid remote support tool used by my staff. Since our team is small and we support many users we utilize remote support options as much as possible. We use it for remote troubleshooting, in-house and offsite and the product works reliably. We also use it during our audiovisual events to control presentation laptops. This enables us to remain out of sight and assist presenters with their presentations remotely from the back of the room.
- Remote connections in-house work flawlessly.
- Remote connections offsite work well - dependent on internet connections.
- Works extremely well with assisting remote presentations - no lag time.
- Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
- Panel colors are blah - I would like more eye-catching colors.
- A more consistent look with all platforms - like Mac & PC.
October 10, 2018
VNC is the best tool for a growing company that needs to scale.
Score 10 out of 10
Vetted Review
Verified User
VNC is being used across the entire company. Our organization is currently expanding into two locations with multiple remote home workers. With a small IT staff, VNC saves time and makes it easy troubleshoot. Previously, I tried to make video/screen conferencing solutions work and it just wasn't the right product. That is why I turned to VNC. We deployed VNC with the cloud brokering feature across all of our networks.
- Ease of implementation
- Ease of use and simplicity
- Cost
- Can't think of one, this served my needs.
September 07, 2018
Extremely helpful client support software
I am quite frequently requested to provide support to my clients regarding their accounting system. In many instances it is much more convenient to connect to their computer and visually guide them. VNC Connect provides this with little effort allowing me to see their computer screens, understand what they have done in their software and help them properly record their transactions or prepared meaningful reports.
- Visually see their computer screens and the information needed to properly respond to their questions.
- Transfer files that I might need to work on their financial statements and corporation income tax returns or other reports that they may require. Also to upload files from my computer to update their records.
- Help train clients to use their own accounting software appropriately while having them see first hand on their screens the use of the software interface and how the data is entered and processed by their software.
- It would be helpful to have the ability to see multiple screens as opposed to scrolling over to a second screen.
- There have been times when the client's computer was requiring supervisor authorization to proceed and during this time, my screen was blacked out awaiting the client's computer to get past this authorization. It would be helpful to continue to see the screen and possibly be able to enter the supervisor password remotely.
September 07, 2018
VNC Got Me out of a Sticky Situation
Our organization uses VNC to connect to remote PCs in the field. We can connect to multiple PCs from one control room and monitor/operate machinery in real time. This machinery is spread across a large area and this one remote station allows for the monitoring and operation of each from one centralized location.
- VNC connections are very easy to understand and use.
- Ease of operation for less computer savvy staff makes for a good software to deploy on many different levels of PCs and laptops.
- The cost of VNC is not prohibitive.
- Some of the confusion of VNC upon installation is you need to be connected to the internet for it to function. This is not the case, but is unclear upon installation.
- The licensing model is not ideal for locations that do not use the internet and function off of the grid.
July 09, 2018
VNC Connect - A solid, robust VNC service.
Score 9 out of 10
Vetted Review
Verified User
Our organisation initially considered VNC Connect by RealVNC to facilitate remote access and control of some of our remote (unmanned) systems. As these systems are not normally manned, we needed a reliable way to access, monitor, control and update these systems as part of our Research & Development activities.
- Great User Interface (UI): Compared to some its competitors, VNC Connect's UI is excellent. It is clean, simple and responsive and yet provides full access to all the required functionality.
- Security & Encryption: VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer.
- Easy Team Management: It is extremely quick and simple to add or remove devices to the VNC Connect service.
- Billing/Licence Model: For some users the per device billing model may not be ideal.
- Mobile Application: The mobile app can be a little clunky and unintuitive.
June 25, 2018
VNC Connects You to the World
We tried VNC Connect for our organization and found really good features offered within the product. We even experimented with using it to remotely connect to a computer from our Los Angeles office to a computer in our Amsterdam office. VNC Connect really solves the problem of troubleshooting issues as if you're sitting right in front of the computer at that remote location.
- VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
- VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
- VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
- It would be nice for VNC Connect to add a feature to see multiple screens all in a single view. Then you can select which screen to look at to open as a second window. Currently, the multiple screen support only works by increasing the single window size.
- VNC Connect should provide a feature at the connection window to list a set of computers that it can detect with the agent running. This could be an auto scan feature with a setting where it can be turned on or off. Also, there can be an option to select an IP address range for the scan to occur. Then you can visually see a set of computers to select from to perform a remote access.
- VNC Connect should add a feature to remotely wake up/turn on computers that have the agent installed. It would be nice to be presented with a window showing a list of previously accessed computers with the agent. Computers that are on and running should have a different kind of icon compared to computers that are turned off. Then you can select the computer that is off and invoke a command to wake it up so you can remotely connect to it.
March 13, 2015
Simple, Easy to understand review of RealVNC
Score 10 out of 10
Vetted Review
Verified User
I use RealVNC within my organization for multiple tasks. It's a quick and easy way to remote into a users PC and resolve an issue. We also use it to remote into servers at sites all across the US and in other countries. Since RealVNC has an easy to use interface, it's very quick to pick it up and use it when needed.
- RealVNC handles PC authentication very well and generates easy to read and understand error messages if it has difficult connecting to a host.
- RealVNC handles multiple desktop environments easily.
- RealVNC makes it easy to switch between connected machines to manage multiple machines within one environment.
- The only concerns I have about RealVNC in our environment is security.
- We also have a concern about encryption across PCs that are outside of our HQ.
- We'd like to see and hear about what RealVNC has planned for the next year.